SUMMARY OF QUALIFICATIONS

 

·               10+ years of extensive Network and Infrastructure experience with recent expertise (5 years) in the area of Cloud Technologies. Extensive knowledge in Network Management, Security, Planning, Traffic Engineering and Implementation, administering and troubleshooting network infrastructure devices.  Utilizes C# and Visual Basic and PowerShell scripting. Other skills include:

¾     Managing IT and digital infrastructure in a national multisite organization.

¾     Implement Business Intelligence through digital platforms in ERP and CRM

¾     Managing IT staff in Help Desk, System Administration, and Engineering.

¾     Engineering, administration and support of information systems.

¾     Implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems.

¾     Diagnosing complex problems and delivering effective solutions.

·               Proven ability to lead and motivate project teams to ensure success.

·               An independent, reliable, self-motivated professional with excellent interpersonal, customer service, and communication skills; able to grow positive relationships with clients and colleagues at all organizational levels.

·               Resourceful, focused, trouble shooter that can work under great amounts of pressure with highly developed analytical, organizational skills with a positive attitude.

 

TECHNICAL EXPERTISE

 

Digital               Office 365, Share Point, Azure, Microsoft Dynamix, Google Apps, AWS,

Platforms:Salesforce, ZenDesk

 

OperatingWindows Server 2003/2008/2012, Microsoft Exchange 2007/10/13, Microsoft Great Plains,

Systems &Microsoft Hyper-V, PowerShell, Puppet, Chef, VMWare VSphere, OS X, Linux (SuSE and

Platforms: RedHat), SCO UNIX, Cisco Adaptive Security Appliance (ASA), Windows 7/8, Max OSX             

 

Data & Voice Switches, Routers, Hubs, Servers, RJ-45/11, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP,

Protocols:Latency, telnet, SSL, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS

 

Hardware: IBM PC and Compatible Desktop and Notebooks, Cisco ASA 5505-5500, ASA 5515x, Catalyst 2900-6500 series, Nexus 2k, 5k, 7k, Avaya IP Office, AdTran, Canoga Perkins, SonicWall, Dell PowerEdge, and Apple Desktop/laptop

 

Mobile:Android, iOS, and Windows Mobile.  

 

Languages: Java, C++, Html, Visual Basic, pearl, SQL, Ruby

 

DevelopmentVisio, Project, Visual Studio, Microsoft Office

 

 

 

 

PROFESSIONAL EXPERIENCE

 

04/2013 to CONSULT UMBRELLA LLC

PresentAstoria, NY

Consult Umbrella LLC is an IT support consulting firm for small to medium size businesses to provide a complete line of technological consulting services from cloud services to networks, deployment and implementation of hardware, software and cloud based systems.  (www.consultumbrella.com)

Cloud Architect & Network Engineer

·   Provide strategic plan for the organization’s IT needs

·   Adoption of cascading waterfall model for delivery of projects

·   Work in a liaison capacity between client application and infrastructure implementation

·   Provide hands-on knowledge and recommendations for deployment of Infrastructure, software, and cloud needs.

·   Migrations and Customization of cloud technology including Microsoft 365, Azure, Dynamix CRM, and Google Apps for Work

·   Interface with clients 3^rd party applications via API.

·   Responsible for ensuring the organization’s requirements are met.

·   Provide preventive maintenance for the network and related IT systems.

·   Provide recommendation for emergency backup and data retrieval systems.

 

New York Hotel Funds, New Yok, NY (12/2015 – Present)

·   Office 365 implementation with HIPPA Compliance and Azure Migration

o   Build and execute Migration Strategy in a 80k active user environment 

o   Work in an advisory capacity to CIO and upper management

o   Work in a hands-on capacity with internal IT staff  (Developers, Sys Admins, and help desk)

o   Provisioning 800+ mailbox on O365 E3 / Business Premium licenses

o   Configuration of HIPPA Policies and 7 years email retention

o   Migration of company EMR on premise server to Azure (IaaS)

o   Migration of patient health data base to Azure (DbaaS)

o   Create collaboration  environment in Azure TFVC for application development

 

Realty Collective, Brooklyn, NY (12/2015 – Present)

·   Google Apps for Work Deployment for 34 user Organization

o   Work with ownership to build deployment strategy

o   Provision Gmail, user rights and policies, perform cut-over and provide post deployment help desk support on workstations and mobile devices

o   Provision Drive as ‘company folder’ migrate from DropBox to Drive

o   Provision Chrome for compliance policies on workstations and mobile devices

 

 

Klass Chiropractic, P.C., New York, NY  (09/2015 – 01/2016)

·   Office 365 implementation with HIPPA Compliance and SharePoint Online

o   Provisioning 5 mailboxes on O365 E3 license

o   Configuration of HIPPA Policies on tenant

o   Provisioning 7 years of email retention and 6 months SharePoint File retention

o   Creating 1 SharePoint site that will house company patient records

o   Working in Windows 7 desktops and Windows 8 Tablets

 

 

The Sage Group, New York, NY  (03/2015 – 05/2015)

·   Office 365 email migration from previous exchange and provision Azure AD

o   Migrating 45 mailboxes and approximately 1TB of email data on E3 license

o   Provision 45 roaming workstations on Azure AD

o   Provisioning email retention settings (7 years).

o   Working on Microsoft Exchange Environment

o   Setup mail on Windows and MAC desktops, Android and iOS devices

o   Working with ownership, management, and end users with ticket resolution

 

One Ten Group, New York, New York (05/2014 – 07/2014)

·   Office 365 email migration from previous hosted email (Network Solutions)

o   Created 8 accounts and migrated 100Gb of data to Microsoft Cloud

o   Enabled Share Point folders and permissions for all users

o   Currently serve as email/ SharePoint admin for organization

o   Provide Hosted IT Services for Server and Desktops

 

US Pacific Transport, Flushing, New York (02/2014 – Present)

·   Google Apps email migration from previous hosted email (Network Solutions)

o   Created 25 accounts and migrated 300Gb of data to Google Cloud

o   Enabled Google Vault for all users (email retention services)

o   Currently serve as email admin for organization

o   Provide Hosted IT Services for Server and Desktops

o   Support current ERP system on Windows 2008 R2

o   Support 25 Windows/Mac users,  across 3 locations (NY, LA, China)

 

Uno De 50, New York, NY (08/2013 – 10/2013)

·   Maintain Existing Office 365 Account

o   Add, remove, and suspend users.  Maintain distribution groups and folder permissions. Acquire licenses on behalf of client.

o   Provide monthly infrastructure and desktop support

o   Provide Support for Windows 7/8 & Mac.

o   Configure email clients like Outlook and Mac mail

o   Configure network printers and scanners

o   Provide technical support for Cogent 10Mbps circuit

 

 

Alaska Spring Pharmaceuticals, Westbury, NY (6/2013 – 6/2013)

·   Google Apps migration from hosted Go Daddy email

o     Setup 13 email accounts and instructed users on use

o     Reconfigured domain DNS settings Setup for Google Apps

o     Created a file share directory within Google Drive, to serve as company file server

o     Parent/child tree relationship between ownership, finance, accounting, production, and sales

 

Douglas Elliman, New York, NY (5/2013 – 6/2013)

·   Outlook 2010 CRM Project

o   Used Outlook CRM plugin to share contacts across 5 desktops

o   Provisioned Windows and Exchange rules for shared contacts

o   Created onsite and cloud backup of PST for safe storage

 

Other Clients Include:

      Newton Crospsey Foundation, New York, NY (07/2015 – 08/2015)

 

Diana Foods International, Valley Cottage, NY (01/2014 – Present)

 

Skin Solutions Dermatology, New York, NY  (9/2013 – Present)

 

Law Office of Lawrence M. Gordon, Garden City, NY (7/2013 – Present)

 

 

12/2014 to SPAR BERNSTEIN & LEWIS LLP

03/2015New York, NY

Founded in 1958 by Harry Spar, one of the original members of the American Immigration Lawyers Association, and concentrated initially on United States immigration law. As its success grew, the firm expanded its practice to include personal injury, family law, divorce, tax relief, criminal defense, legal ethics and professional responsibility. Today, Spar Bernstein Lewis LLP, is a full-service law firm connecting more than 70,000 individual clients to an array of legal services available to both individuals and corporate clients. (www.lawsbl.com)

Director of Information Technology

·   Participated in implementation of Case Management System (ERP) Abacus Law on Azure (IaaS).

·   Created 8 person call center, through 8x8 and ZenDesk (cloud platforms) with advanced capabilities,  such as campaign analytics and business intelligence

·   Sourced and managed IT Vendors in implementation of wiring, desktops, voice, and network infrastructure

·   Engineered SonicWall hardware IPSec VPN from New York data center to Miami office.

·   Develop IT Strategy for organization with no IT department.

·   Provide blueprint for IT Infrastructure in new office (Miami, FL).

·   Provide Architecture for new customer engagement / CRM platform (ZenDesk / Salesforce)

·   Provide itemized blueprint for 65 user hosted voice migration

·   Oversee secure enterprise IT operations and infrastructure serving Spar Bernstein & Lewis and its 65 staff across 2 offices.

 

Highlights

·   Created 8 person call center, through 8x8 and Zendesk (cloud platforms) with advanced capabilities,  such as campaign analytics and business intelligence

·   Sourced and managed IT Vendors in implementation of wiring, desktops, voice, and network infrastructure

·   Engineered SonicWall hardware IPSec VPN from New York data center to Miami office.

 

 

01/2012 to AMERICA WORKS OF NEW YORK, INC.

04/2013Manhattan, NY

America Works, a national staffing agency works by using its unique brand of intensive, personalized employment services. Called "a company with a conscience," it was founded in 1984 by social activist and entrepreneur Peter Cove, a Boston native who wanted to put his ideals about the American dream into practice.  (www.americaworks.com)

Director of Information Technology

·   Oversee secure enterprise IT operations and infrastructure serving America Works and its over 300 staff and thousands of clients across 14 offices.

·   Directly managing IT vendors, 3 full time help desk support, and 3 network sys admin/engineers across 5 regions.

·   Work with emerging technologies through directive of CEO to integrate with America Works business model to increase efficiency and profitability.

 

·   Responsible for ETO System (Company ERP System)

o Decompose large development project into different modules that can be brought together to produce desired results.

o Responsible for large data migration project from internal file server to cloud based Software Solutions (ETO System).

o EDI Integration with NYC Dept. of Finance API for faster payment.

·   Backbone network environment (Cisco), Windows server 2003/2008 (domain controllers), digital phone system (Avaya IP Office/Majix), and 100MB fiber metro Ethernet (Verizon), Microsoft Great Plains accounting server; supporting interoffice VPN.   Management of Cisco Nexus switching over MPLS network.

·   Oversee the implementation of software modules in ETO.  Aid in technical development went necessary.  Enabling company to streamline billing and increase profits.

·   Built strategic relationships with IT Vendor staff such as Verizon and Dell, and engineering firms that can facilitate implementation of projects.  Builds are performed faster than other customers.  

 

Highlights

·               Opened 5 new offices.  3 in New York, 1 in D.C., and 1 in Wisconsin.

·               Eliminated 75% of IT Vendor services (Eden Technologies).  Saved company 90K per year in hosted IT services

·               Consolidated data/voice vendors in all locations.  Looking to streamline data/voice carrier into one (Verizon).

·               Implementing IBM analytics to predict success of client placements.  Increasing company profitability and 150% ROI.

 

6/2006 to AMCO INTERNATIONAL, INC.

01/2012Farmingdale, NY

Amco International Inc. is a privately held company founded in 1955 offering a diverse line of plastic products and services.  They are a premium manufacturer and wholesaler of plastic products and technology.  (www.amco.ws)

Network System Administrator (1/2008 – 1/2012)

·   Responsible for overall secure enterprise design of the worldwide internal infrastructure serving Amco employees and its clients.

·   Responsible for ERP system, exchange server and telecommunications (Sip / T1), including Server2003 and SCO Unix; supports VPN clients worldwide.

·   Evaluation of new network technology strategies, management and analytical tools.

·   Specialize in high availability systems and fault tolerance with failover strategies.

·   Manage the repair and reform unplanned events that adversely affect the network or computing environment.

 

AMCO INTERNATIONAL, INC.  (CONT’D)

 

·   Support, supervise and ensure operating capability of both the LAN and WAN networks both wireless and wired are operating at maximum capacity.

·   Ensuring hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required.

·   Installing, configuring, and maintaining PCs, UNIX workstations, networks, file servers, network cabling and Ethernet networks.

·   Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.

·   Investigating, recommending and installing enhancements and operating procedures that regulate network availability.

·   Review and sign-off authority of all architectural designs for network, system, core services and application frameworks.

·   Planning and implementing network security, including setting up firewalls, managing host security, applying cryptography to network applications, and regulating file permissions.

 

Highlights

·   Developed prototype Java system for Amco Plastic Materials Inc. as part of their anti-counterfeiting technology.  System is currently being demonstrated at Wal-Mart and The United States Department of Defense; patent is currently pending.

·   Developed Java application that integrated with company proprietary technology to identify and verify counterfeit plastic products.

·   Headed project to upgrade ERP server; handling required hardware specification and software installation.  This included porting from HP NetServ to Dell PowerEdge Server and migrating from SCO OpenServer 5.7 to 6.0 and ERP platform.

·   Project lead to migrate files and domain controller server from Windows 2003 Small Business to Windows Server 2008 server standard.

·   Lead the implementation of email access for all sales force.  Synchronized corporate email with Blackberry device through Blackberry Enterprise Server.  Through Intermedia Exchange hosted services, email was forwarded from Google to Intermedia to Enterprise Server for full access to corporate email.  Currently being used by all relevant personnel in the organization.

·  Conceptualize and present IT Business Plan to top management that includes allocation of annual budget (approximately 1.5% of sales), technical roadmap for the company as well as recommendations for new technologies.

·   Standardized company profile in the CRM system (www.salesforce.com).

·   Lead the standardization of all IT hardware servers, PC’s, routers and switches. 

·   Plan for all IT related requirements for the relocation of Amco’s corporate headquarters to Erie Pennsylvania (planned for 2014).

 

Network Engineer (1/2007 - 1/2008)

·   Reduced IT related expenses by 60%.  Implemented seven year archiving capability company-wide.

·  Migrated company email from in-house MS Exchange server to Google Apps hosting services.  Diagnosed and resolved email system issues and problems.

·   Improved reliability and speed of overall network connection through the implementation of a new provider.  Migrated from 3rd Tier T1 provider to Verizon T1 RPI services 11 phone lines and 1.5 MB secure data pipe. And added carrier diversity through CableVision (4 lines) and 80/20MB data line; all completed through load balancing multiple connections.

 

 

Web Designer (6/2006 - 1/2007)

Ÿ         Helped Amco redesign and implement corporate website based on company’s growing needs.

Ÿ         Incorporated key features to improve productivity and functionality of the site.  Some new features included: Datasheet feature - allows users to navigate through vast amounts of Amco products, Search feature - users can query a product without the make/model, and Territory Sales Map feature - enables customers to identify appropriate sales representative based on location. 

Ÿ         Managed all website art work and coding with close collaboration of top management and legal teams.

 

 

EDUCATION

 

·   State University of New York at Stony Brook; BS, Computer Science and a Minor in Applied Mathematics (2006)

·   Cisco Certified Network Associate (CCNA 2003)

·   Training in Project Management

·   Training in Network Security

·   Training in database design in Sybase

·   Training in Computer Architecture and Design

·   Training in Data Structures in Java/C++

 

References available upon request.